jet4d Privacy Policy
This page describes what we collect when you use jet4d and how we keep that data protected. We collect your email address, phone number, and identity documents during account setup. We use this information to verify your account, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet), and handle withdrawals.
Our jet4d privacy framework centres on transparency and user control. We do not sell your data to third parties. We do not use your activity for purposes unrelated to account management, fraud prevention, and regulatory compliance. Your personal information is encrypted in transit and at rest.
This policy outlines the categories of data we collect, how long we retain it, your rights under data protection law, and how to contact us with privacy questions.
What Data We Collect on jet4d
We collect several categories of information when you register and use jet4d. Your account information includes email, phone number, full name, date of birth, and a username. We request these at registration and use them to identify you and secure your account against unauthorized access.
Identity verification data includes your photo ID (passport or national identity card) and proof of address (utility bill or bank statement). We collect this during your first deposit or withdrawal to comply with anti-money-laundering law and prevent fraud. This verification is a one-time process for most users; you will not need to re-verify unless your account activity changes significantly or we detect suspicious behavior.
Payment information includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank account). We do not store your payment credentials directly. Your payment provider (the bank or e-wallet operator) handles credential encryption. We store only a reference to your account (e.g., "mobile banking account ending in 1234") for withdrawal routing.
Activity data includes your bets, deposits, withdrawals, and tier points. We collect this to calculate weekly cashback, track your VIP tier progression, and detect unusual account behavior. Activity logs also help us resolve disputes and provide customer support.
How We Use Your Data on jet4d
We use your data for four main purposes. First, account management: we verify your identity, process deposits and withdrawals, and keep your account secure. Second, service delivery: we calculate your weekly cashback, track your tier points, and manage your referral network. Third, compliance: we report suspicious activity to authorities where required by law and maintain transaction records for regulatory audits. Fourth, support: we respond to your questions and resolve disputes involving deposits, withdrawals, or tier calculations.
We do not use your data for marketing without your consent. We do not sell your data to third parties. We do not use your activity to profile you for purposes unrelated to account management or fraud prevention. If we need to use your data in a new way, we will notify you and request your consent where required by law.
We do not sell your data to third parties
Your personal information stays within our jet4d system. We share data with payment processors and regulatory authorities only when necessary to process your transaction or comply with law.
Data Retention and International Transfers
We retain your account information (email, name, phone, ID) for as long as your account is active and for a period after closure required by law (typically two to three years). We retain activity logs (bets, deposits, withdrawals) for audit and compliance purposes for a similar period. We delete payment credentials once a transaction settles, keeping only a reference for withdrawal routing.
Our servers may sit outside your jurisdiction. Your data may be processed in countries with different privacy laws than your own. We undertake to protect your data to the same standard regardless of server location. If you do not consent to international transfer, you may request account closure and data deletion, subject to legal retention requirements.
Your Rights and Contact
You have the right to access your personal data on jet4d. You can request a copy of all data we hold about you by contacting our support team. You have the right to correct inaccurate information—if your phone number or address changes, you can update it through your account settings. You have the right to request deletion of your data, subject to legal retention obligations (we may need to keep records for two years after account closure to comply with anti-money-laundering law).
You have the right to object to certain processing activities. If you believe we are processing your data unlawfully or without valid basis, you can lodge a complaint with our support team or with your local data protection authority.
To exercise these rights or ask privacy questions, contact our support team through the jet4d platform or email our privacy officer. We will respond to data requests within thirty days where legally required.
Cookies and Tracking
We use cookies to keep you logged into jet4d and to remember your preferences (language, table stakes). These cookies expire when your browser closes or after a period of inactivity. We do not use cookies to track your behavior across other websites. We do not use cookies for advertising purposes.
You can disable cookies in your browser settings, but doing so may limit your ability to use jet4d. We also use server-side session tokens for security; disabling cookies will not prevent session logging.
Third-Party Processors
Our jet4d platform relies on third-party service providers for specific functions. Payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and banks) handle deposit and withdrawal transactions. We do not control how they handle your payment data; you should review their privacy policies separately. Email providers handle your account notifications. Cloud infrastructure providers host our servers and databases.
We have contracts with all third-party processors requiring them to protect your data to the same standard we do. We do not share data with third parties for purposes unrelated to service delivery. If a third-party processor breaches your data, we undertake to notify you and relevant authorities within timeframes required by law.
Key takeaways
- We collect email, phone, identity documents, and payment information to verify your account and process transactions
- We retain account data for the life of your account plus a legal retention period (typically 2–3 years after closure)
- We do not sell your data to third parties or use it for marketing without consent
- Payment processors and cloud providers handle specific functions; we have contracts ensuring they protect your data
- You have rights to access, correct, and request deletion of your data, subject to legal obligations
- We use cookies only for session management and preference storage; we do not track you across other sites
Data Security and Policy Updates on jet4d
We undertake to protect your data through encryption in transit (TLS / HTTPS) and at rest (database encryption). We restrict access to personal data to employees who need it for their job. We run security audits and penetration testing to detect vulnerabilities. If we discover a breach affecting your personal data, we will notify you and relevant authorities within timeframes required by law.
This privacy policy may be updated from time to time. We will notify you of significant changes via email or by posting a notice on jet4d. Continued use of your account after an update constitutes acceptance of the new policy. If you do not accept a change, you may request account closure and data deletion, subject to legal retention requirements.
Our jet4d privacy framework applies equally across all supported regions—Jakarta, Surabaya, Bandung, Medan, Semarang, and other areas where we operate. We comply with privacy laws in each jurisdiction where we offer services. If local law requires us to handle your data differently, we will disclose those requirements in this policy or in a supplementary notice.